Question 1

What does the free tier include?

Accepted Answer

3 free conversions in this browser, no signup or card needed. The built-in sample invoices are always free and don't count. Failed conversions (scans, password-protected files, non-invoices) never count either.

Question 2

What counts as a conversion?

Accepted Answer

One PDF that's successfully turned into rows. A 3-page invoice is one conversion; a batch of 10 PDFs is ten.

Question 3

Do the 50 credits expire?

Accepted Answer

No. The $19 pack is a one-time payment and the credits stay in this browser until you use them.

Question 4

How do I cancel the monthly plan?

Accepted Answer

The $9/month plan is billed through Stripe. Use the link in your Stripe receipt email to manage or cancel it at any time; access continues until the end of the period you've paid for.

Question 5

Is my access tied to an account?

Accepted Answer

There are no accounts. Your plan is stored in a signed cookie in the browser you checked out from, so finish checkout on the device you'll use. If you clear cookies or switch browsers, reply to your Stripe receipt and we'll help.

Question 6

Who handles payment?

Accepted Answer

Payments are processed by Stripe; we never see your card details. Your receipt comes from Stripe on behalf of Carrasco Inc., the seller.

Question 7

Are my invoices uploaded anywhere?

Accepted Answer

No. LineItemCSV reads the PDF inside your browser with pdf.js. The file is never sent to our servers or stored anywhere. The only thing our server sees is a small signed cookie that counts how many conversions you've used.

Question 8

Which columns do I get?

Accepted Answer

date, invoice_number, vendor, description, quantity, unit_price, amount, tax, currency and total, plus source_file so you can tell batches apart. Invoice-level values (date, invoice number, vendor, tax, total, currency) repeat on every line item, so each row stands on its own when you import or pivot it.

Question 9

Which PDFs work best?

Accepted Answer

Digital PDFs with selectable text: invoices exported from QuickBooks, Xero, FreshBooks, Wave, Stripe, Zoho, Shopify, Amazon, utility portals, or anything saved via “Print → Save as PDF”. If you can highlight the text in your PDF viewer, LineItemCSV can usually read it.

Question 10

What about scanned or photographed invoices?

Accepted Answer

Scans are images with no text layer, so there's nothing to read without OCR. LineItemCSV detects this and tells you straight away — the attempt doesn't use a conversion. Ask the vendor for the original PDF or download it from their billing portal.

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